Philippines

Customer Service Agent in Call Centers. Salary upto 25K-40K., Angeles

Customer Service Agent in Call Centers. Salary upto 25K-40K., Angeles
Description
Description
  • Provide exceptional customer service by addressing inquiries and resolving issues via phone and email.
  • Maintain detailed records of customer interactions and issues for effective follow-up.
  • Assist in training new customer service representatives to enhance team performance.
  • Collaborate with other departments to ensure seamless service delivery and customer satisfaction.
  • Stay updated on product knowledge and industry trends to provide informed support to customers.

Requirements
  • Educational Qualifications: High School Diploma or equivalent
  • Experience Level: 510 years of experience in customer service
  • Skills and Competencies: Strong communication and interpersonal skills
  • Qualities and Traits: Empathy and patience in handling customer concerns
  • Responsibilities and Duties: Ability to work in a fast-paced environment with a problem-solving attitude
  • Working Conditions: Ability to work flexible hours, including evenings and weekends
Highlights
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More info about this ad

Customer Service Agent in Call Centers. Salary upto 25K-40K. has been posted in the Angeles BPO & KPO category on Locanto.

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