Philippines

Customer Service Agent Hiring in Top Call Centers. Salary …, Angeles

Customer Service Agent Hiring in Top Call Centers. Salary …, Angeles
Description
Description
  • Respond to customer inquiries via phone, email, and chat in a professional manner.
  • Assist customers with product information, order tracking, and troubleshooting.
  • Maintain accurate records of customer interactions and transactions.
  • Provide feedback on customer experiences and suggest improvements to processes.
  • Collaborate with team members to improve overall customer satisfaction.

Requirements
  • Educational Qualifications: Bachelors degree in a relevant field preferred.
  • Experience Level: 1-3 years of experience in customer service or related field.
  • Skills and Competencies: Strong verbal and written communication skills.
  • Skills and Competencies: Proficiency in using customer service software and tools.
  • Qualities and Traits: Patience, empathy, and the ability to handle stressful situations.
  • Responsibilities and Duties: Ability to work flexible hours and shifts as required.
Highlights
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More info about this ad

Customer Service Agent Hiring in Top Call Centers. Salary … has been posted in the Angeles BPO & KPO category on Locanto.

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