Customer Service Representative - Travel Associate., Angeles

Description

Provide exceptional customer service to clients regarding travel inquiries and bookings.
Assist customers in planning and organizing travel itineraries, including flights, accommodations, and activities.
Resolve customer complaints and issues in a timely and effective manner.
Stay updated on travel regulations and industry trends to provide accurate information.
Maintain detailed records of customer interactions and transactions.

Requirements

Educational Qualifications: Bachelors degree in Hospitality, Tourism, or a related field.
Experience Level: 13 years of experience in customer service or travel assistance.
Skills and Competencies: Strong communication and interpersonal skills.
Skills and Competencies: Proficiency in using booking systems and travel management software.
Qualities and Traits: Detail-oriented with strong problem-solving abilities.
Working Conditions: Ability to work flexible hours, including weekends and holidays, as required.

Highlights

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