Philippines

Customer Care Representative, Angeles

Customer Care Representative, Angeles
Description
Description
  • Respond to customer inquiries via phone, email, and chat promptly.
  • Resolve customer issues and complaints efficiently while maintaining a high level of service.
  • Document customer interactions and feedback in the company database.
  • Assist in the development and implementation of customer service policies and procedures.
  • Collaborate with team members to improve overall customer satisfaction.

Requirements
  • Educational Qualifications: Bachelors degree in a relevant field preferred.
  • Experience Level: 13 years of customer service experience.
  • Skills and Competencies: Excellent communication and interpersonal skills.
  • Skills and Competencies: Proficient in using customer service software and tools.
  • Qualities and Traits: Strong problem-solving abilities and a customer-oriented mindset.
Highlights
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More info about this ad

Customer Care Representative has been posted in the Angeles BPO & KPO category on Locanto.

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