Call Center Representative, Angeles

Description

Handle inbound and outbound customer calls efficiently and professionally.
Provide accurate information regarding products and services to customers.
Resolve customer complaints and issues, ensuring satisfaction and customer retention.
Maintain records of customer interactions and transactions in the database.
Collaborate with team members to achieve performance targets and enhance service quality.

Requirements

Educational Qualifications: Bachelors degree in a relevant field.
Experience Level: 35 years of customer service experience.
Skills and Competencies: Excellent communication and interpersonal skills.
Skills and Competencies: Ability to handle stressful situations and challenging customers.
Qualities and Traits: Strong problem-solving skills and attention to detail.
Working Conditions: Ability to work in a fast-paced call center environment.

Highlights

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