Customer Service Representative (TECH), Angeles

Description

Assist customers with technical inquiries related to products and services.
Provide troubleshooting support and guide customers through various technical issues.
Respond promptly to customer queries via phone, email, or chat.
Document customer interactions and feedback for continuous improvement.
Collaborate with technical teams to resolve complex customer issues.

Requirements

Job Title: CSR / TECH
Job Function: Customer Service Representative
Responsibilities and Duties: Excellent communication skills with a customer-oriented mindset.
Qualities and Traits: Strong problem-solving abilities and technical aptitude.
Responsibilities and Duties: Ability to remain calm under pressure and manage multiple tasks.
Qualities and Traits: Team player with a willingness to learn and adapt.
Responsibilities and Duties: Proficient in using customer service software and technical tools.

Highlights

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