Customer Service Representative, Angeles

Customer Service Representative

Site: Clark, Pampanga

Salary Offer: 18,000 25,000

Job Description:

As a Customer Service Representative, you will handle customer inquiries and concerns through phone, chat, or email. You will provide accurate information, resolve issues efficiently, and ensure a positive customer experience while meeting company performance standards.

Key Responsibilities:

Handle inbound/outbound customer interactions professionally

Resolve customer concerns, complaints, and inquiries in a timely manner

Provide accurate information about products, services, and processes

Document interactions and update customer records correctly

Meet quality, productivity, and customer satisfaction metrics

Follow company policies and procedures at all times

Qualifications:

At least Senior High School graduate (or High School graduate old curriculum)

With or without BPO/customer service experience

Good communication skills

Basic computer skills

Willing to work onsite in Clark, Pampanga