Customer Service Representative, Angeles
Customer Service Representative, Angeles
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Angeles, Philippines -
Posted: less than a month ago
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Description
- Provide support for customer technical issues through phone, email, or chat
- Troubleshoot and resolve common software, hardware, and network-related concerns
- Accurately log interactions and solutions in the support system
- Collaborate with higher-tier support for complex cases
- Maintain a high standard of professionalism and service quality
- For graduates: At least 6 months BPO or technical support experience
- For undergraduates: At least 1 year BPO or technical support experience
- Must be able to type at least 35 WPM with 85% accuracy
- Strong knowledge of Windows OS and Microsoft applications (e.g., MS Word, Excel, Outlook)
- Excellent verbal and written communication skills
- Willing to work on a shifting schedule, including weekends, holidays, and overtime
Highlights
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Company nameJetSon Manpower Agency -
Job positionCustomer Service Representative
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More info about this ad
Customer Service Representative has been posted in the Angeles BPO & KPO category on Locanto.
Why not check out other ads in this category, such as BPO Trainer (HMO + 2 dependents), Clark, JR-14616: Compliance Specialist | WFO, Angeles or Technical Support Representative in Angeles. Currently, there are 3 ads posted in the BPO & KPO category in Angeles.
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