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Customer Service Representative, Angeles

Customer Service Representative, Angeles
Description
  • Responding promptly to customer inquiries and complaints via phone, email, and live chat
  • Gathering customer information, assessing customer needs, and providing solutions to customer problems
  • Resolving customer complaints and concerns in a timely and professional manner
  • Maintaining accurate records of customer interactions and transactions
  • Updating customer information in the customer service database during interactions
  • Providing customer feedback to the appropriate internal teams
  • Identifying customer needs and recommending appropriate products/services
  • Providing an excellent customer experience, and maintaining customer satisfaction.
  • Assist with other customer service-related tasks as necessary.
Highlights
  • Company name
    On Spot Global Corporation
  • Job position
    Customer Service Representative
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Customer Service Representative has been posted in the Angeles BPO & KPO category on Locanto.

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